Accountability in CRO Relationships

The importance of setting expectations at the outset, from the RFP through contract structure and performance oversight

View our interactive discussion about merging clinical contracting and legal aspects into a cohesive position to drive performance of CRO relationships. Topics include the following:

  • Insights into the CRO relationship and how to allocate responsibility to maximize performance, maintain quality and control
  • The playbook for integrating accountability from the start; pre-empting the common issues of misalignment from proposal to signature
  • The Master Services Agreement (MSA); starting with the RFP to get it right before the contract is awarded
  • Mapping contract budgets and terms to meaningful progress or milestones
  • Service Level Agreements; understanding what they are and how to implement them